Gas Water Heater Problems

Water leaks:

Some water leaks can be repaired. Water connections at the top of the water heater can sometimes be repaired, if the relief valve leaks it can be replaced, and if the drain valve leaks it can possibly be replaced. If the tank is leaking, the water heater must be replaced.

Not enough or no hot water:

There are several things that can cause this problem, but it is usually the failure of a thermocouple or thermostat on your water heater. This means these parts will have to be replaced.

Rumbling or hammering noise:

This is caused by sediment build up in the bottom of the tank due to lack of properly maintaining the water heater per manufacturer’s suggestion. This sediment makes it difficult for the burner to heat the water. This results in a loss of efficiency. Attempts at removing sediment at this point by draining the tank are always less than satisfactory. The water heater should be replaced to improve energy efficiency and to avoid tank leakage and damage in the near future.

If your water heater is in need of repair or replacement visit our website for more information and water heater prices or call us for same day service.

EMERGENCY SHUTDOWN INSTRUCTIONS

To Avoid Damage When Leakage occurs:

1.Turn Off Gas Or Electric:

Gas: Locate the gas control valve and turn the dial to the OFF position.

Electric: Turn off power at circuit breaker panel.

2. Locate and Turn Off Water Supply: Depending on which type of shut off valve you have, Turn handle clockwise until it stops or turn the lever handle ¼ of a turn to shut the water off.

Lever Style emergency water shutoff valve

3. Drain The Water Heater If Necessary To Avoid Damage:  Attach a garden hose to drain faucet of the water heater and drain water.

 Visit our website for more information on water heaters and Installation prices or call (972) 509-0224 for same day service.

Electric Water Heater Diagram

Electric Water Heater problems usually fall into one of two categories.  Water leaks, and not enough or no hot water.

Water leaks:

    Some water leaks can be repaired.  Water connections at the top of the water heater can sometimes be repaired, if the temperature relief valve leaks it can be replaced, and if the drain valve leaks it can be replaced.  But, if the tank leaks, the water heater must be replaced. If you are in need of repairs or the tank is leaking call Water Heaters for Less at (972) 509-0224 or visit our website.

Not enough or no hot water:

    There are several things that can cause this problem, but it is usually the failure of a thermostat, or heating element in your water heater.  This means these parts will have to be replaced.

    Some electric water heaters have one element and one thermostat and others have two elements and two thermostats.  When one of these components fail, it usually means the others are marginal. We recommend you have the thermostats and elements replaced.

 When making repairs to a water heater, keep in mind the average life of a water heater tank in the North Texas area is 8-10 years. We suggest you consider replacing your water heater rather than investing in repairs if your water heater is older than 10 years.

We service the following areas and surrounding areas not listed.

Plano, TX | McKinney, TX | Allen, TX | Fairview, TX | Lucas, TX | Melissa, TX | Wylie, TX | Murphy, TX | Parker, TX | Frisco, TX | Prosper, TX | The Colony, TX | Carrollton, TX |Addison, TX | Richardson, TX | Rowlett, TX | Garland, TX | Dallas, TX | Sachse, TX | Coppell, TX | Farmers Branch, TX | Flower Mound, TX | Highland Park, TX | Irving, TX | Lewisville, TX | Little Elm, TX | Mesquite, TX | Princeton, TX | University Park, TX

Extend the Life and Efficiency of your Water Heater with annual water heater maintenance.

Many water heaters fail due to neglect and loose efficiency ever year of its life. Improve the lifetime and efficiency of your water heater with our annual water heater maintenance. Every manufacturer recommends that water heaters are serviced annually by your plumbing professional.

$69⁰⁰

Annual Water Heater Maintenance

*Price valid through December 31, 2010

visit our website at http://www.waterheatersforless.com

(972)509-0224

Harvey West Plumbing, Texas License # M-12788

Plano, TX | McKinney, TX | Allen, TX | Fairview, TX | Lucas, TX | Melissa, TX | Wylie, TX | Murphy, TX | Parker, TX | Frisco, TX | Prosper, TX | The Colony, TX | Carrollton, TX |Addison, TX | Richardson, TX | Rowlett, TX | Garland, TX | Dallas, TX | Sachse, TX | Coppell, TX | Farmers Branch, TX | Flower Mound, TX | Highland Park, TX | Irving, TX | Lewisville, TX | Little Elm, TX | Mesquite, TX | Princeton, TX | University Park, TX

Dallas TX Water Heater Warranty Service                972-509-0224

http://www.waterheatersforless.com

Each water heater warranty varies. Before contacting the manufacturer, you will need to locate the information plate on your water heater near the gas control valve/thermostat on the front of the heater. You will need the serial number to validate the warranty. You will also need the model number so that we may order an exact match. Click on the manufacturer of your water heater below to check the expiration of your warranty.

We offer warranty water heater tank and parts service on most water heater brands.

Tank Water Heaters

American Water Heaters

AO Smith Water Heaters

Bradford White Water Heaters

GE Water Heaters

Kenmore Water Heaters

Lochinvar Water Heaters

Maytag Water Heaters

Reliance Water heaters

Rheem Water heaters

Rudd Water Heaters

State Water Heaters

Whirlpool Water Heaters

Tankless Water Heaters

Bosch Tankless Water Heaters

Navien Tankless Water Heaters

Noritz Tankless Water Heaters

Rheem Tankless Water Heaters

Rinnai Tankless Water Heaters

Takagi Tankless Water Heaters

Call Harvey West Plumbing at (972) 509-0224 for Tankless water heaters

Rinnai Tankless System         R75LSi (1-3 bathroom home)          $2999.00* (payments as low as $37.49)

                                                R94LSi (4-5 bathroom home)          $3599.00* (payments as low as $44.99)

Standard installation price includes the following:

The Rinnai R75LSi or R94LSi tankless unit with digital controller

Removal and disposal of existing water heater storage tank (up to 2 tanks)

Build plywood wall to mount tankless unit

Install the advanced venting system thru new or existing vent access in roof

Install required ¾” water lines (up to 10 feet)

Install ¾” gas flex line and shutoff valve at tankless unit

Install Rinnai isolation valves with service ports

Install and wire 110v electrical outlet on platform if no existing outlet

Manufacturer’s Warranty: 12 year heat exchanger limited warranty for residential installations, 5 years on parts, 1 year on labor. We stand behind manufacturer’s warranty on all water heaters install by our company. If you have any problems with the unit during the warranty period please contact us directly.

R75Lsi                                                                                                   R94Lsi                                                                                  

Hot Water Capacity: 0.6 to 7.5 GPM at 35° rise                           Hot Water Capacity: 0.6 to 9.4 GPM at 35° rise

Energy Factor: .82 for NG or LP                                                      Energy Factor: .82 for NG or LP

Meets Texas NOx emission standards                                           Meets Texas NOx emission standards

Dimensions: 14” W x 26” H x 10” D                                                                Dimensions: 14” W x 26” H x 10” D                               

*Typical installation involves installation of tankless unit in same location as storage tank water heater. Changing location of water heaters will increase the cost of installation. Price does not include city permit.  All installations are performed by our employees and are licensed by the State of Texas. We do not use sub contractors.

We also install Navien Tankless System and Lars (Bradford White) Tankless Systems-prices vary from those listed above.

Harvey West Plumbing is now offering financing through GE Money for our customers. Water heater leaking and need it replaced now or thinking of going green with a tankless water heating system. We have you covered with GE Money and can have you approved in just 5 minutes. 

We offer 3 financing options*

No interest

12 months with payments/deferred interest

(2% minimum payment required)

Low Payments

(9.99% APR) with payments as low as 1.25% of original balance

                Example $1000 purchase = $12.50 payments

Fixed Payments

36 months (9.90% APR) with payments 3.22% of original balance

                Example $1000 purchase = $32.20 fixed payments

*Call for details; Minimum Purchase Required

Is it time to replace your Carrollton Water Heater? Call the Hot water experts at Water Heaters for Less 972-499-2288

We have slashed our prices! We sell water heaters including basic installation for as low as $699. Visit our website to compare water heaters and find the water heater to fit your needs and your budget. Call our office for help choosing your water heater at (972) 499-2288 or email

us for more information and to schedule an appointment.

Bradford White Defender                   6 or 10 year tank, 6 year parts and 1 year labor warranty

Rheem Pro Guardian 1”                     8 or 12 year tank, 8 year parts and 1 year labor warranty

Rheem Pro Guardian 2”                     12 year tank, parts and labor warranty*

A.O. Smith Vertex                               Qualifies for $1500 tax credit

Rinaii Tankless Unit                            Models R75LSi and R941LSi, Qualifies for $1500 tax credit

 *Harvey West Plumbing Exclusive

Serving the Dallas, Carrollton, Plano and Frisco areas since 1982. All technicians are licensed by the Texas State Board of Plumbing Examiners.

Attic Water heater Problems and water heater pilot problems? Let your Frisco Plumber diagnose your water heater problems; call Water Heaters For Less at (972) 499-2288 or visit our website at www.waterheatersforless.com to make an appointment.

Common Water Heater Problems

One of the most frequent and least recognized problems homeowners face is inadequate attic ventilation. Poor attic ventilation can lead to excessive heat and attic temperatures in the summer, which will cause the pilot to go out on standing pilot water heaters. The only resolution is to increase attic venting.

The principal source of summertime attic heat is direct sunlight on the roof of the home. This is radiated heat, and even on a cloudy day, there is an appreciable amount transmitted to a roof. This solar heat on the roof is transmitted through the roof material and, in turn, is radiated to the attic. Gradually, the temperature increases until the entire attic—the roof, floor, insulation, and air, and the water heater—are extremely hot. In an unventilated attic, the roof may reach a temperature in excess of 160 degrees Fahrenheit (F), and the attic floor 150 degrees F or more when the outside temperature is in the 90s.

Why Does This Happen?

Essentially the pilot outage of the water heater is caused by the heat and lack of ventilation. The reasons are a combination of the laws of physics. The one most important for this example is Charles’ Law.

Charles’ Law – If the pressure on a gas (air) is constant, the volume is directly proportional to its temperature. That means as the temperature increases, such as in an attic in the summer time, the volume (amount of space it occupies) of the air in the attic increases.

As the sun heats the atmosphere inside the attic, the air molecules begin to move faster and the air pressure inside the attic increases. If you partially inflate a balloon and place it in the hot sun for a few hours, the balloon will get larger. This is Charles’ Law in action. As the air inside the balloon is heated, the air pressure increases to make the balloon expand. If you totally inflate a balloon and place it in the freezer, the balloon will appear to deflate. This is the same law in opposite action.

Have you ever noticed how hard it is to breath in a hot attic? The heat inside the attic also causes the air molecules to move faster. That means the oxygen molecules required to support the pilot flame are farther apart and combustion cannot be supported. Using natural gas, there must be an air mixture of between 4 and 14 percent to support combustion. An overheated attic causes this percentage to drop below the minimum 4%. There is less oxygen available in a cubic foot of air in a very hot attic. As the air heats, it attempts to move up (heat rises) and look for a place at the top of the attic to escape outside. If there are no venting structures at the apex of the attic, such as ridge vents or attic fans, then the air traps and stagnates.

For each 1,000 Btu of gas burned, there may be up to 30 cubic feet of air required for combustion air, draft hood dilution air and general ventilation of the air space around the water heater. As the air space in the attic is heated, and without a constant and adequate fresh air source, the pilot flame on the water heater will ‘suffocate’ and eventually extinguish.

The heat in the attic builds up over a long period of hot weather; often over many days at a time. The heavier the structural material, the thicker the insulation and the amount of stored items present, the greater the amount of heat may be stored. Eventually, the atmosphere in the attic will get so hot, and the air pressure so great, that the air will migrate OUT of the soffit vents located at the floor level of the attic.

How Do I Fix This?

Adequate ventilation can substantially reduce attic temperatures. On warm, windless summer days, construction experts recommend there be a maximum 10 to 15 degrees difference between the air in the attic and a shady spot outside the home. To accomplish this you need to increase the airflow inside the attic. Ridge and soffit vents allow natural airflow; fans activated by temperature cut-off switches can also help move the air. Cooler air will enter the attic at the soffit vents under the exterior roof overhangs. As this air warms inside the attic, natural convection pushes it to the ridges at the top of the roof (heat rises) where it vents to the outside. During hot weather, a thermostat automatically operates a roof-mounted fan as needed to increase the air circulation. To determine your

attic ventilation needs with either natural or powered systems, Rheem suggests you contact a licensed construction

or roofing professional.

Extreme weather conditions may cause the pilot to go out, even though the home is built to code and has sufficient attic ventilation. When outside temperature exceed 100° F, our experience shows that even the best ventilated attics may demonstrate temperatures above 150° and the pilot may extinguish.

Source: Rheem.com

Harvey West Plumbing is your local Water Heaters For Less Plumber. We have been serving the North Texas area since 1982.

We have slashed our prices! We sell water heaters including installation for as low as $699 and we now have financing available. Visit our website to compare water heaters and find the water heater to fit your needs and your budget. Call our office at (972) 499-2288 or email us for more information and to schedule an appointment.

Rheem Fury                                         6 or 10 year tank, 6 year parts and 1 year labor warranty

Bradford White Defender                   6 or 10 year tank, 6 year parts and 1 year labor warranty

Rheem Pro Guardian 1”                     8 or 12 year tank, 8 year parts and 1 year labor warranty

Rheem Pro Guardian 2”                     12 year tank, parts and labor warranty*

A.O. Smith Vertex                               Qualifies for $1500 tax credit

Rinaii Tankless Unit                            Models R75LSi and R941LSi, Qualifies for $1500 tax credit

 *Harvey West Plumbing Exclusive

Serving the Dallas, Plano and Frisco areas since 1982. All technicians are licensed by the Texas State Board of Plumbing Examiners.

AO Smith Vertex Water Heater- Qualifies for the $1500 Tax Credit

If you have been looking to go green in your Frisco TX home with minimal retro-fitting and less cost than a tankless unit, then the AO Smith Vertex is the water heater for you.

Now you can have endless hot water, shower after shower, with the new Vertex water heater from A.O. Smith. Vertex is perfect for large families with lots of shower takers or those with needs of lots of hot water for a luxury bath. Call Harvey West Plumbing, your local Frisco Water Heaters For Less contractor today to learn how Vertex can cut your energy bills with its outstanding efficiency ratings, up to 90%. If you’re going green, Vertex is the water heater for you.

Today’s homes demand more hot water than ever before, and the 90% efficient Vertex power-vent gas water heater offers unprecedented levels of performance to meet the need. The 50-gallon Vertex delivers hot water output that rivals a 75-gallon atmospheric gas water heater. In fact, the fully condensing Vertex design is so advanced, it can deliver “endless hot water for showers” …a continuous flow of over 3 gallons per minute.* Yet Vertex is easy to install, with height, diameter and installation requirements similar to standard power-vent units.

Call Harvey West Plumbing today for details at (972) 509-0224 or send us an email.

*3.07 GPM continuous flow, based on 65°F inlet water temperature, 110° outlet termperature.